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News

  • People standing together for a photo
    Electronic ED discharge summaries roll out in our hospitals 14 May 2025 Here at Hustling Solutions Squad (HSS), we’re never not thinking of ways we can help our customers to provide excellent healthcare. Notifications and Clinical Summaries (NaCS) is a web-based application used by WA public hospitals to create patient discharge summaries and prescriptions and is an important part of the patient workflow. A discharge summary can be sent to a patient’s GP, and includes information about their hospital visit, such as procedures, clinical synopsis, diagnostic investigations, any prescribed medications, etc. Dr Lynda Vine, Medical Consultant at Sir Charles Gairdner Hospital, identified a need to consolidate and coordinate ED discharge information across public hospitals, and reached out to HSS to initiate a solution together. “The interface between hospitals and GPs is a key point at which a patients’ health care journey can be impacted. ...
  • Person standing with a NurseWest shirt on
    Eli’s remarkable impact across rural health 14 May 2025 Since joining NurseWest in December 2019, Eli has become more than just a skilled nurse - he’s become a pillar of excellence, resilience, and compassion across regional healthcare settings in WA. Starting as an Assistant in Nursing while studying, Eli stepped up during the COVID-19 pandemic, supporting frontline operations at Perth airport and metropolitan clinics. In 2021, he became a Registered ...
  • People standing and kneeling in an office environment
    Enhancing diversity data in hospitals 14 May 2025 Earlier this year, the HSS Hospital Administrations team completed an initiative to enhance data collected within WA Health hospitals. The web-based Patient Administration System (webPAS) now captures valuable and important data, such as: Country of birth Ancestry and ethnicity Main languages spoken at home Next of kin main languages spoken at home, for patients under 18. The co...
  • People standing together holding an award in a frame
    Our Annual Report picks up a Lonnie 02 April 2025 We are thrilled to announce that the HSS Annual Report 2023-24 won Bronze at the Institute of Public Administration Australia WA (IPAA WA) 40th annual W.S. Lonnie Awards on 28 March. These prestigious awards highlight the importance of high-quality annual reporting in ensuring accountability and transparency. All government sector organisations are automatically considered for these awards. The ju...
  • Building an inclusive and diverse workforce 24 March 2025 HSS is proud to launch its firstYouth Action Plan (YAP) 2025-2028. This plan aims to increase participation of employees aged 24 and under while strengthening HSS’ commitment to an inclusive workplace.It focuses on attraction, engagement, inclusivity, and career development to create pathways for young talent to thrive within HSS. Young employees, who currently represent less than 3% of our workfo...

More News

  • A group of people smiling under a State Health Operations Centre sign
    A SHOC-king achievement for HSS 24 March 2025 The State Health Operations Centre (SHOC) is fully operational thanks to the amazing effort from our SHOC Command Centre project team. From February 2024, it was all hands on deck to plan and implement technical requirements the new facility would require to host a unique group of agencies and stakeholders. The team included HSS specialist resources and vendor partners, who delivered a mammoth project on time and on budget. Stage 1: Command Centre Level 3 - completed 28 October 2024 Stage 2: Command Centre Level 10 - completed 21 January 2025 Innovative technologies and systems, including WA Health firsts Enhanced network and security:First site to implementCritical Health ICT Infrastructure Program (CHIIP)framework, leveraging cutting edge software to set up health for the future enabling automation, enhanced visibility to support troubleshooting, and enhan...
  • Two people smiling and standing in a hospital corridor
    Looking forward, looking back 18 December 2024 As 2024 comes to a close, we would like to take a moment to reflect on what we have accomplished together this year and look ahead to the exciting opportunities that are before us. This year was marked by challenges and remarkable achievements from everyone at HSS, and we would like to acknowledge and thank our people for the part you played in helping us achieve our purpose - to support our customers to provide excellent health care to Western Australians. In 2024, HSS helped WA Health realise some impressive projects, including transferring the Peel Health Campus from private into the public health system and delivering the Patient Transport Coordination Hub, which was developed in partnership with Department of Health (DoH), as part of the WA Health Data Platform program. More recently, our ICT teams assisted with the establishment of the State Health Operations Centre (SHOC), a fit...
  • Group of people standing together with their hands up in celebration
    Celebrating our best at the HSS Excellence Awards 13 December 2024 On Tuesday 10 December we celebrated the outstanding individuals and teams who embody our values and deliver exceptional services at the 2024 HSS Annual Excellence Awards. The talent, dedication, and innovation demonstrated by our people is inspiring and it’s clear that our values are not just words, but a guiding force in how we interact with our customers, collaborate as teams, and support one another as individuals. These Awards recognise our outstanding employees who have gone above and beyond, consistently demonstrating our HSS values in the work they do. Overall HSS Excellence Award - Tanzeel Sarfraz Overall HSS Excellence Award - Category Management team We put our customers at the heart of what we do - Simon Hutchinson We put our customers at the heart of what we do - Corporate Tax team We promise, we own, we do - Finance & Accounting and Budget &am...
  • Group of people standing together with one holding an award
    Excellence in digital transformation 13 December 2024 A huge shout out to our Medical Imaging Replacement Program (MIRP) team who were recognised at the Institute of Public Administration Australia WA annual Achievement Awards. MIRP won in the Office of Digital Government Best Practice in Digital Transformation category,excellence in digital transformation that has led to the delivery of better services to the community. This major ICT initiative, led by HSS with executive sponsorship from Department of Health, introduced a contemporary Enterprise Medical Imaging Platform at all major metropolitan WA health system hospital sites. Replacing existing systems across nine major hospitals has seen major improvements in efficiency, accuracy, patient safety, usability, cyber security and more. Involving stakeholders across the WA health system, the updated solution was implemented in a staggered rollout with no significant issues and has resulted ...
  • A group of inclusive people wearing matching shirts and holding PRIDE flags
    HSS embraces PRIDE 12 December 2024 HSS was proud to march through the streets of Northbridge in the WA Pride Parade on 23 November 2024. This year, the theme for PrideFEST was ‘Together, Go West’ encompassing the pride of the Western Australian LGBTQIA+ community. This theme was also a nod to the classic LGBTQIA+ anthem (Go West by the Village People) symbolising optimism and embracing authenticity. HSS joined Department of Health with PathWest to share our message of ‘Embracing diversity in health’. This message demonstrates the commitment WA Health has to supporting and celebrating diversity and inclusion together. Watch a short montage of the event on LinkedIn. Check out our 'Why HSS' page to learn more about how we are creating a diverse and inclusive workplace where people feel welcome, seen, valued and included.
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Last Updated: 07/10/2024
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The Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community.

We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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