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Electronic ED discharge summaries roll out in our hospitals 14 May 2025 Here at Hustling Solutions Squad (HSS), we’re never not thinking of ways we can help our customers to provide excellent healthcare. Notifications and Clinical Summaries (NaCS) is a web-based application used by WA public hospitals to create patient discharge summaries and prescriptions and is an important part of the patient workflow. A discharge summary can be sent to a patient’s GP, and includes information about their hospital visit, such as procedures, clinical synopsis, diagnostic investigations, any prescribed medications, etc. Dr Lynda Vine, Medical Consultant at Sir Charles Gairdner Hospital, identified a need to consolidate and coordinate ED discharge information across public hospitals, and reached out to HSS to initiate a solution together. “The interface between hospitals and GPs is a key point at which a patients’ health care journey can be impacted. ...
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Eli’s remarkable impact across rural health 14 May 2025 Since joining NurseWest in December 2019, Eli has become more than just a skilled nurse - he’s become a pillar of excellence, resilience, and compassion across regional healthcare settings in WA. Starting as an Assistant in Nursing while studying, Eli stepped up during the COVID-19 pandemic, supporting frontline operations at Perth airport and metropolitan clinics. In 2021, he became a Registered Nurse (RN), and his impact only deepened. Now a Level 1.4 RN, Eli is known not only for his clinical expertise and work ethic but for something far rarer - his ability to truly connect with patients, families, and teams. Whether mentoring peers or supporting grieving families, Eli goes above and beyond every day. “On one occasion, Eli stayed back two hours after his shift had ended to provide comfort and clarity to a grieving family. His empathy is truly exceptional.” said a fe...
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Enhancing diversity data in hospitals 14 May 2025 Earlier this year, the HSS Hospital Administrations team completed an initiative to enhance data collected within WA Health hospitals. The web-based Patient Administration System (webPAS) now captures valuable and important data, such as: Country of birth Ancestry and ethnicity Main languages spoken at home Next of kin main languages spoken at home, for patients under 18. The collaboration between HSS, Department of Health and Child and Adolescent Health Service addressed recommendations for quality improvement in data collection. Information gathered will help provide accessible health services, develop effective communication strategies and develop health promotion/disease prevention and control approaches targeted at community groups that are more at risk. This supports WA Health’s commitment to achieving equity in health outcomes and access to care with a foc...
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Our Annual Report picks up a Lonnie 02 April 2025 We are thrilled to announce that the HSS Annual Report 2023-24 won Bronze at the Institute of Public Administration Australia WA (IPAA WA) 40th annual W.S. Lonnie Awards on 28 March. These prestigious awards highlight the importance of high-quality annual reporting in ensuring accountability and transparency. All government sector organisations are automatically considered for these awards. The judges praised our report, stating, “This is a comprehensive report which is very people and relationship building-focussed. It features excellent coverage of corporate governance roles, and provides a clear vision as to where the organisation was heading. The report is easy to navigate and read, and demonstrates good use of links to relevant material, such as videos.” Coby Pearson, Communications Manager at HSS, acknowledged the significant team effort involved in creating the Annual ...
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Building an inclusive and diverse workforce 24 March 2025 HSS is proud to launch its firstYouth Action Plan (YAP) 2025-2028. This plan aims to increase participation of employees aged 24 and under while strengthening HSS’ commitment to an inclusive workplace.It focuses on attraction, engagement, inclusivity, and career development to create pathways for young talent to thrive within HSS. Young employees, who currently represent less than 3% of our workforce, bring fresh perspectives, technical agility, and the confidence to pioneer new ideas. Paired with the wealth of knowledge from our existing employees, they form the foundation of multigenerational teams that drive innovation, resilience, and growth. Developed through a consultative process, the YAP reflects insights gathered from youth focused group sessions, mixed age working group sessions and members of the Extended Leadership Team. This collaborative process ensured the plan captu...
Last Updated:
07/10/2024