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News

News

  • Person in a warehouse environment holding a scanner
    Our latest Annual Report is here 16 October 2025 This year’s report reflects another period of meaningful progress, collaboration, and innovation across HSS.
  • A group of people seated in rows listening to a presenter
    Celebrating excellence 30 September 2025 We recently celebrated the outstanding efforts from teams and individuals who provide exceptional service delivery and embody our values.
  • A group of people standing in line and smiling
    WA Health reaches major milestone with completion of game-changing digital systems ​ 04 September 2025 We have proudly partnered with Health Service Providers to deploy these solutions, transforming WA Health digital practices and paving the way for an Electronic Medical Record system in WA.
  • People standing with the Aboriginal artwork
    NAIDOC 2025: 'The Next Generation: Strength, Vision & Legacy' 18 July 2025 This year’s theme ‘Next Generation: Strength, Vision & Legacy’ was featured strongly throughout the event and a collaborative artwork by Aboriginal employees was unveiled which be an ongoing tribute to the theme.
  • A group of people standing together hold a paper that spells out Top 20 in WA
    HSS recognised in OAG's Top 20 Best Practice Entities 18 July 2025 This recognition reflects our outstanding performance in financial reporting and controls for the 2023–24 financial year.

More News

  • Group of people smiling for the camera, holding single sheets of paper that reads out 100 million
    Digital Medical Record's Milestone Reached 26 August 2024 100 million is a lot of anything. The Department of Health Electronic Medical Record (EMR) program are well aware of just how big this number is as on 16 July the 100,000,000th record was scanned into the Digital Medical Record (DMR) - an amazing achievement. Working alongside WA Health and other Health Support Partnerss, HSS has played an integral part since the initial DMR commencement at Fiona Stanley Hospital in 2014, with some BAU and project team members being involved since the start. Now accessible to more than half of the hospital beds across WA Health, the DMR is allowing clinicians to access real-time, immediately accessible digital medical records for patients. This enables clinicians to work more efficiently and effectively, without the delays and risks associated with copying, storing and retrieving paper records. In an address to the team, Program Executive Director Judith...
  • Group of people smiling at the camera
    Good things come in threes 26 August 2024 The ICT Applications Integration and Planning and Architecture teams finished the financial year on a high, with the completion of three key projects for My Health Record. Dr Peter Sprivulis, Chief Clinical Information Officer, said of the achievements, “These capabilities are essential components of the information sharing bridge we are supporting the Australian Digital Health Agency (ADHA) build between WA Health and WA's community and private health sectors - for the benefit of all Western Australians!” Paperless Electronic prescribing (ePrescribing) has been rolled out statewide at all sites. Electronic prescribing provides a secure, fast, and efficient supply of medicines to Australians. A unique electronic token (in the form of a QR code) is created and sent to the consumer as an SMS or email. Over 250,000 electronic scripts have now been issued and now at a rate of ov...
  • Group of people smiling and posing for the camera
    CHIIPing away to improve our network security 12 August 2024 It’s one year since the Critical Health ICT Infrastructure Program (CHIIP) began and the team has good reason to celebrate. CHIIP has officially finished a mammoth collaborative effort with our customers to ensure WA Health’s network is fully enabled for the Program’s full delivery over the next three years. CHIIP is a four-year HSS-led program to replace all WA Health’s Local Area Network (LAN) infrastructure at more than 450 sites to ensure the highest level of network security to protect patient records and business data. It will also improve network reliability, further enhance patient care and safety, and enable future digital initiatives. As well as undertaking the works needed for the upgrades, CHIIP Program Director Phil Cowin said a key priority for the Program has been to establish strong relationships with stakeholders. “A big limitation to drivin...
  • Person standing in front of a canvas smiling at the camera
    HSS gifted extraordinary artwork: Fiona on Skin 02 August 2024 Recently HSS were donated an extraordinary gift by a generous employee and talented artist, Deb Hamm. Deb, Change Manager, painted a portrait of Fiona Wood for consideration in the 2023 Archibald Prize exhibition – a tremendous honour to the artist and the subject. The artwork, titled ‘Fiona on Skin’, sees Professor Wood’s portrait engraved or ‘etched’ on to a large piece of cow leather stretched over a wooden frame, with acrylics used to paint her features. After a period of exhibiting in galleries around Perth, Deb has chosen to donate the portrait to HSS. “My journey with HSS has been an enjoyable one. I have been able to grow as a person and professionally. “Ever since my first year at HSS, leadership has always been so supportive of my skills as an artist. Not only have I been encouraged to come out of my shell to talk about something ...
  • Cover image of HSS Strategic Plan 2022-26. Image shows banner of Aboriginal artwork at the bottom of the screen, an image of two diverse individuals handling boxes in the warehouse on the conveyor belt. Text reads Strategic Plan 2022-24 Great Services, Valued Partner, Healthy Western Australians
    Strategic Plan extended to 2026 02 August 2024 HSS has been delivering shared services to the WA health system under our robust 2022-24 Strategic Plan for the past three years. Guided by our vision of "Great services, valued partner, healthy Western Australians," our strategy provides a clear roadmap for achieving our purpose. Central to our successes have been our five strategic themes: Clarifying our role and service offering Improving customer experience Enhancing our business performanceInvesting in our people so they are supported and empowered to achieve their full potential An increased focus on our environmental, social, and economic sustainability Since 2022, we’ve made significant progress across these themes, improving workforce engagement and consistently meeting our Service Level Agreement (SLA) targets. These achievements validate and reinforce our Plan's effectiveness. As we look ahead, the HSS ...
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Last Updated: 07/10/2024
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The Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community.

We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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