Our business units
Discover diverse opportunities in our supportive, passionate teams
Join our Customer Experience team where we work closely with our WA health system customers to ensure we are delivering services that align to their changing needs alongside honouring our Service Level Agreements (SLAs). We build, nurture and manage relationships across the WA health system, providing a clear and responsive escalation path to resolve any service issues that may arise. We respect and value our customers with a commitment to a seamless customer experience that exceeds expectations. Our team comprises; Customer Relationships, Contact Centre and Corporate Development.
“Experience, skills and personalities converge resulting in an environment where we truly care about our customers and colleagues. Don’t dread coming to work, come and join our family.” Simon Hunter – Customer Experience Consultant
Typical roles:
- Customer Relationship Manager
- Director Corporate Development
- Customer Insights Manager
- Customer Experience Consultant
- Service Improvement and Quality Assurance Specialist
- Team Leader Contact Centre
Join our Finance and Operations team where we maintain a strategic focus on providing value-for-money services for customers. These services include Accounts Payable, General Ledger and Taxation services. We also manage internal finance and operations for HSS, including HSS facilities management. Our team comprises; Accounts Payable, Analytics and Reporting and Finance and Operations.
"I enjoy the team I work with and we have a really supportive leadership team. The work is varied and we’re delivering on some exciting projects as an organisation." Carrie - Acting Chief Finance Officer
Typical roles:
- Finance Analyst, Manager Finance and Accounting
- Facilities Officer
- Accounts Payable Officer, Manager Accounts Payable
- Manager Data and Analytics, Director Analytics and Reporting
Join our Information and Communication Technology (ICT) team where we provide end-to-end ICT services for the entire WA health system. We provide 24-hour service and support for critical clinical and corporate systems, network systems and telecommunications. ICT infrastructure connects to over 540 sites across WA! The systems and processes we develop maintain and improve patient safety outcomes for our WA health system customers.
We also provide network and system security, as well as solution design services for digital innovation across the WA health system. The ICT team comprises, Planning and Architecture, Applications, Service Operations, Cyber Security and Risk Management.
"The diverse and progressive working environment and the opportunity to contribute to the delivery of health services is what I enjoy most.” Sam - Team Leader, Applications
Typical roles:
- ICT Service Agent, Field Support Officer, Manager Service Desk, Manager Service Management; Director Service Operations
- Manager Corporate Systems; Director Applications
- Manager Infrastructure Platforms; Director Infrastructure
- Manager Infrastructure Security
- Manager Security incident and event management; Director Security and Risk Management
- Manager ICT Policy and Digital Health Innovation; Director Planning and Architecture
Join our Office of the Chief Executive team where we provide critical support to the HSS Board, Chief Executive and Executive Team, while ensuring HSS maintains a robust governance framework. This team comprises, Governance, Risk and Compliance, Audit, Communications, and Board Liaison and Coordination.
"I enjoy working with my teammates, and helping our customers, giving advice with the aim to make their life easier." Sandy - Senior Information and Records Management Officer
Typical roles:
- Communications Officer, Online Communications Officer, Manager Communications
- Manager Audit, Senior Auditor
- Governance, Risk and Compliance Officer; Manager Governance, Risk and Compliance
- Manager Board Liaison and Coordination
- Director Office of the Chief Executive
Join our Procurement and Supply team where we leverage the buying power of the WA health system to deliver value for money and positive outcomes for our customers. We procure and supply clinical and medical equipment, ICT and other health-related goods and services through a number of contracts and provide guidance and support for the WA health system to reduce the exposure to procurement and supply risk.
Our strong, safety-conscious distribution centre invest in cutting-edge technology to assist us store, pick and supply corporate and clinical supplies from our warehouses to health sites across WA.
"We focus on empowering our team with the skills they need, ensuring their safety, and promoting job satisfaction. We believe that a well-cared-for team is more productive. This commitment is something we take great pride in, and it directly benefits our customers." Martha - Acting Team Leader, Goods In
Typical roles:
- Manager Purchasing
- Warehouse Manager, Manager Category
- Director, Office of the Chief Procurement Officer
Join our Program Delivery team where we’re delivering a $400M portfolio of major Information and Communication Technology (ICT) programs and projects. The portfolio is driving digital innovation and transformation right across the WA health system and includes the Medical Imaging Replacement Program (MIRP), Critical Health ICT Infrastructure Program (CHIIP) and Human Resource Management Information System (HRMIS). We are also delivering other customer-driven ICT projects, including; My Health Record integration, PSOLIS Improvement Project and the Digital Medical Record upgrade program.
“The supportive environment enables and challenges me to be my best, and help others to do their best.” Joel Chan, Change Manager HRMIS Program
Typical roles:
- Project Officer, Project Manager, Program Director
Join our Transformation and Strategy team where we work to facilitate HSS-wide strategy development, management, reporting and programs to transform the organisation, improve customer experience and ensure value for money in the WA health system. This unit includes four functions: Strategy, Transformation, Enterprise Portfolio Management Office and Change Management.
“The Transformation and Strategy team has provided me with a supportive and inclusive environment, that prioritises professional development and growth. I feel very much supported by this high-achieving, customer-focused team that values my inputs and contributions, making it a truly rewarding experience.” Rachel - Change Analyst
Typical roles
- Change Analyst, Change Consultant, Change Manager, Director, Change Management
- Strategy Analyst, Director, Strategy
- Project Officer, Project Coordinator, Project Manager, Program Manager
Join our Workforce and Organisational Development team where we’re building and nurturing the capability and capacity of our people and setting them up to thrive. We have a customer-centric culture and we empower our people and leaders through supportive training and development programs. This team comprises; recruitment, payroll and employee services for the WA health system and as well as internal functions such as HR and Capability and Assurance and Knowledge Management.
If you’re a nurse or midwife seeking casual placements within the WA health system, you can join our NurseWest team. We provide a state-wide centralised casual pool of registered and enrolled nurses, midwives and assistants-in nursing (AINs) to fill temporary nursing shifts across both metro and regional areas.
"I find my job rewarding knowing that I’m helping to shape and direct the culture of HSS. I love working amongst a diverse group of people that all come together to positively impact on the WA health system." Layla - Human Resource Consultant
Typical roles:
- Organisational Development Officer, Learning Culture and Development Consultant
- HR Officer, HR Consultant, HR business partner
- Work Health Safety Officer, Work Health Safety Manager
- Payroll Consultant, Recruitment Consultant
- Nurse Educator, Nurse Manager
- Administration Assistant, Principal Consultant, Executive Assistant