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News

  • People standing together holding an award
    HSS success at the IPAA WA Achievement Awards 08 January 2026 The WA Health Data Platform (WA HDP) received the Office of Digital Government Award for Best Practice in Digital Transformation, celebrating the team’s efforts to improve how data is used across WA Health and support better decision-making on the frontline.
  • Person in a warehouse environment holding a scanner
    Our latest Annual Report is here 16 October 2025 This year’s report reflects another period of meaningful progress, collaboration, and innovation across HSS.
  • A group of people seated in rows listening to a presenter
    Celebrating excellence 30 September 2025 We recently celebrated the outstanding efforts from teams and individuals who provide exceptional service delivery and embody our values.
  • A group of people standing in line and smiling
    WA Health reaches major milestone with completion of game-changing digital systems ​ 04 September 2025 We have proudly partnered with Health Service Providers to deploy these solutions, transforming WA Health digital practices and paving the way for an Electronic Medical Record system in WA.
  • People standing with the Aboriginal artwork
    NAIDOC 2025: 'The Next Generation: Strength, Vision & Legacy' 18 July 2025 This year’s theme ‘Next Generation: Strength, Vision & Legacy’ was featured strongly throughout the event and a collaborative artwork by Aboriginal employees was unveiled which be an ongoing tribute to the theme.

More News

  • Hands holding a small plant with blue latex gloves
    Sustainable switches 23 October 2024 HSS is committed to transforming our workplace into a greener and more sustainable place. The healthcare sector has always struggled with high waste and high carbon emissions, so we are on a mission to implement eco-friendly alternatives at every corner. Over the past year, HSS has made some big changes to our operations, like reducing plastic waste, supporting local sustainability, and switching to green power. In recognition of our sustainability efforts, we have also just been nominated as a finalist in this year's WA Health Excellence Awards which is a huge achievement. Here are some of the steps we have taken so far: Reducing plastic waste One of our primary focuses has been to cut down on plastic usage, and we've made significant strides in this area: Pallet Wraps: We have switched to a pallet wrap that’s 25% thinner and has more ‘stretch’. Thinner material ...
  • Person standing at a desk smiling with a high vis jacket on
    Reflecting on safety success 23 October 2024 During October each year, we recognise National Safe Work Month and remind ourselves of the importance of having a positive safety culture which emphasises good Work Health and Safety (WHS) practices. The theme for this year is Health and safety is everybody's business. This theme encapsulates a safe and healthy working environment as a fundamental principle and right across all industries and occupations, while reinforcing the business benefit that comes from committing to safer workplaces. The theme emphasises the positive outcomes of good WHS risk management, highlighting individual, organisational and wider community benefit. At HSS, Safe Work Month is a good time to reflect and be proud of the improvements we have made in WHS and recognise that these achievements could not have been reached without everyone’s efforts. These include, but are not limited to: Record low Lost...
  • Group of people standing in front of an emergency department of a hospital
    Peel Health Campus transition 23 October 2024 From midnight on 12 August 2024, Ramsay Health Care full responsibility for operation of the hospital transferred into public hands. Planning for this enormous challenge commenced in late-2020, after the State government announced Ramsay Health Care would hand the keys to South Metropolitan Health Service (SMHS). HSS supported the SMHS led project with three essential components of the transition and commissioning activities: ICT, Workforce and Procurement and Supply, with the most significant change for transitioning employees being delivered by ICT. As part of the change to existing services a large number of WA Health applications, new to a majority of the transitioning PHC employees, were implemented to ensure consistent models of care across the WA Health landscape and align with other SMHS hospitals. To lessen the change impact, HSS successfully enabled and supported the early tran...
  • A group of people standing and smiling
    Sign-on with speed 21 October 2024 The rollout of Single Sign-On (SSO) at Armadale Kalamunda Group (AKG) has brought significant improvements in workflow efficiency for staff across various departments. The new system, part of the Department of Health-ledElectonic Medical Record (EMR)Program, which allows for faster and more secure access to clinical information, has already been deployed in key areas such as Aged Care and Rehabilitation, Intensive Care Unit, Maternity, Theatres, Dialysis, Mental Health and more. Health Support Services (HSS) Change Manager Simon Passlow was on-site managing the rollout over the last few weeks. "The rollout has progressed very well, largely attributed to how helpful, proactive, and collaborative the AKG leadership and team have been,” Simon said. So far, SSO has been deployed across 416 clinical workstations, including 83 Workstations on Wheels (WOWs) and 333 desktop PCs, with 953 A...
  • Man stands in front of warehouse desk
    Callout for local manufacturers 07 October 2024 Here at Health Support Services, our Procurement and Supply unit provides procurement and supply chain services across the WA health system, including clinical, medical equipment, ICT and other health related contracts. In alignment with the WA government’s strategic interest in enhancing local procurement and manufacturing capabilities, we are initiating market research to better understand the landscape of local manufacturers in WA. The Request for information (RFI)- Western Australian Manufacturers of Medical Goods, Equipment and Technologyseeks to inform HSS about medical goods and equipment currently manufactured in WA, as well as locally developed medical technology services that are being used by health services either nationally or internationally. These insights will be shared across WA Health to identify potential opportunities for further engagement with local manufac...
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Last Updated: 07/10/2024
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The Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community.

We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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