Are you a customer (WA Health employee) looking for IT support? Want advice about payroll or your employment? Seeking user guides for a clinical or corporate app? Or maybe you would like help purchasing goods or services? Support and information is available on our HSS Customer Hub.

The HSS Customer Hub is our “one-stop-shop” or internal website providing our customers with quick access to support and information about the services we provide across the WA health system. Customers can also find information about important announcements, initiatives and news.

Accessing the HSS Customer Hub

WA health system employees can easily and conveniently access the HSS Customer Hub from anywhere, at any time, using any device – it’s available 24/7 through www.office.com  You may be required to login to www.office.com using your HE credentials and complete multi-factor authentication. 

Please note, while the HSS Customer Hub is accessible outside of the WA health system IT network, some linked content such as policies, forms or corporate applications can only be accessed within the network. Please be aware that this content may appear as a 'broken link' if accessed outside of the WA Health ICT network. If this occurs you will need to access this information from a device connected to the WA Health network, or via a remote working solution such as Windows Virtual Desktop (WVD) or Remote Access.

Quick links:

 

EMPLOYEE SERVICES

Filling a vacancy, onboarding a new employee, changing an existing contract, or managing a position establishment

 

PAYROLL SERVICES

Changing payroll details, updating superannuation, claiming a deduction, changing your leave booking

 

FINANCE SERVICES

Paying an invoice, navigating the Medical Accounts Administration System (MAAS), GST advice, Reportable Fringe Benefits

 

ICT SERVICES

ICT service desk assistance, application, platform, network, security and risk management help, as well as new ICT projects, and onsite IT support

 

PROCUREMENT AND SUPPLY

Procurement contracts, purchasing goods and services, policy advice, procurement training, supply data