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Strategic Plan extended to 2026 02 August 2024 HSS has been delivering shared services to the WA health system under our robust 2022-24 Strategic Plan for the past three years. Guided by our vision of "Great services, valued partner, healthy Western Australians," our strategy provides a clear roadmap for achieving our purpose. Central to our successes have been our five strategic themes: Clarifying our role and service offering Improving customer experience Enhancing our business performanceInvesting in our people so they are supported and empowered to achieve their full potential An increased focus on our environmental, social, and economic sustainability Since 2022, we’ve made significant progress across these themes, improving workforce engagement and consistently meeting our Service Level Agreement (SLA) targets. These achievements validate and reinforce our Plan's effectiveness. As we look ahead, the HSS ... -
Plastic Free July 01 July 2024 Great work is being done at HSS to seek environmentally sustainable medical consumable options, reducing the amount of plastic going to landfill. We have made the switch to thinner pallet wrap and replaced medicine cups with a biodegradable alternative. Most recently, plastic aprons have been replaced with disposable aprons made from sustainably sourced plant-based material. The compostable apron is designed to be worn by healthcare staff for general protection during any kind of procedure where there might be risk of spillage or spray on the front aspect of the body. This whole of WA Health roll out means that at the end-of-use, aprons can be disposed of in a composting facility or in landfill where they will eventually break down into harmless organic matter instead of harmful microplastics. In just 5 short months, 53.33 ton of plastic have been removed from the WA landscape. That equa... -
Leadership Academy graduation 28 June 2024 At HSS, we are purposefully building up great leaders. It’s not just about occupying positions of authority well, but part of our strategic vision for the whole organisation and sets us up to thrive for years to come. Last week we congratulated graduates of the Leadership Academy – our second year of running this training program for our managers and team leaders. Margaret Pyrchla, HSS’ Board Chair, Robert Toms, Chief Executive and Debra Thornborough-Owen, A/Executive Director Workforce and Organisational Development attended the events as guest speakers and inspired the group with personal stories about their management and career journeys. They also shared some of their lessons learned and seasoned leadership advice. Debra Thornborough-Owen spoke about seizing opportunities to challenge yourself, and the importance of establishing your own brand. She also recommende... -
Refreshed Disability Access and Inclusion Plan 13 June 2024 HSS is committed to enhancing its culture and creating an inclusive workplace where all HSS employees can come to work as their authentic selves. Our refreshed Disability Access and Inclusion Plan 2024-28 sets out HSS’ commitment to ensure equal access, opportunity and inclusion for people with disability. HSS employees were involved in the consultation process and represented every business unit. By encouraging our people to have a voice creates a greater sense of psychological safety, inclusion and belonging for our people with disability. -
New seamless service improves patient transport 19 April 2024 Several teams across HSS have been working to deliver a system flow and reform program for the WA health system to help address the underlying causes of ambulance ramping. The new Patient Transport Coordination Hub (PaTCH) provides a seamless service for patients requiring non-emergency transport between health care facilities. First piloted at East Metropolitan Health Service (EMHS) late last year to coordinate transfers originating from EMHS hospitals, PaTCH has now been fully rolled out at EMHS health facilities and Perth Children’s Hospital. As of March 2024, it is being progressively rolled out at North Metropolitan Health Service facilities (Sir Charles Gairdner Hospital, Osborne Park Hospital, King Edward Memorial Hospital and Graylands Hospital). South Metropolitan Health Service sites are scheduled to go live in May 2024. The Hub allows dedicated PaTCH staff to easily ...
Last Updated:
13/08/2024