Recognised for customer service
HSS Supply Officer Karen Smith has been recognised by Royal Perth Hospital (RPH) at their monthly staff excellence awards for continually going above and beyond.
Karen is based at RPH and was nominated by hospital staff for always being helpful, patient and cooperative whenever she is asked about ordering supply items for the wards.
She has been described as being a ‘fountain of knowledge’ and is always ready to provide advice about available products on the supply list, their correct product codes and how RPH staff could place orders for items.
Karen said she was grateful to have won an RPH Above and Beyond award and dedicated it to her team.
“It’s nice to know that our customers appreciate the support we provide them to enable them to deliver quality care,” she said.
“I wouldn’t have been able to do my job without the great staff support that surrounds me every day.”
Karen received a certificate of recognition and will be in the running to win the RPH overall employee of the quarter award.