Our Strategic Plan 2022-26
Our Strategic Plan 2022-26, developed with our customers and employees, provides a clear and bold direction for what we want to achieve.
Our Vision:
“Great services, valued partner, healthy Western Australians”
As part of the WA public health system, our long-term vision describes our goal to provide great services to our customers, be a valued partner, and support the health of all Western Australians.
Our Purpose:
“We support our customers to provide excellent health care”
Our purpose underpins our vision. We continually strive to improve how we support our customers across the WA health system so they can in turn provide excellent health care to our WA community.
Our Values:
Our values guide our behaviours and the way we interact with our customers and each other.
- We put our customers at the heart of what we do
- We value and care for each other
- We promise, we own, we do
- We will find a way
- We make a difference together
Our Objectives:
Our objectives influence how we design and deliver services, and how we operate every day.
- Simple
- Reliable
- Responsive
- Sustainable
Our Themes for 2022-26:
Our themes represent the most important areas we will focus on and invest in to deliver our strategy and drive the best outcomes for our customers and our people.
Throughout 2022-26, we will be taking targeted actions in each of these five themes.
- Clarify our role and service offering
- Improve customer experience
- Enhance our business performance
- Empower our people
- Build our social, environmental and economic sustainability
This is an exciting time for HSS, and we look forward to working with our customers and our people to continue our journey to provide great services, as a valued partner, that supports the health of all Western Australians.
Read our Strategic Plan 2022-26 to find out more.